Equipment Installation Service

Posted on: 17 Feb 2023, by Max Hopkins

Equipment Installation Service

Our Gas Safe® registered engineers and can support you in getting the most out of your kitchen layout, setting you up for service as quickly and as safely as possible. Whether you need a CAD design for your kitchen layout, an engineer to be on site during your event, or you just need your appliances connected to the utility supply, we can help.

Let's take a look at the process:


Your Initial Enquiry

  • Let us know if you think you want an installation service when you submit your equipment hire enquiry, telling us what utilities (if any) are available at the proposed location of use.
  • Based on your proposed requirements, our planners will calculate what services are required and in what quantity. If you are unsure of your kitchen layout, we can work with you to design a safe and efficient kitchen using CAD.
  • We will provide you with a quote for the installation services, alongside your equipment hire quotation. 
  • If you are unsure of what you want, we will do our very best to talk you through the options.

Utility Supplies
We can provide and connect to a temporary LPG gas system or if in a permanent structure we can connect to the mains supply, assuming the correct outlet connector is available. For more information on gas power for catering equipment read our guide.
For electrical, water and waste supplies:

  • These should to be supplied by others, to within one meter of where the appliance is to be used for our engineers to connect to. If you think you are unable to achieve this, just let us know when you place your order and we will see what we can do to assist you.
  • If you are unsure of what electrical supply you need our guide may be able to give you the advice you require. 
  • For water supplies, we can connect to water delivery systems supplied by others or if you need a water delivery system to be provided we can supply this for you – just let us know when you enquire.
  • For liquid waste, our engineers can connect to a mains drains or we can supply waste tanks if you require.

Installation Process
On the day of installation, our engineers will attend your site after the equipment has been delivered by our logistics team and they will:

  • Complete any sign-in process or site induction if applicable.
  • Install the pipework and connect to the mains or temporary utility supplies as agreed.
  • Commission the kitchen, which includes:
    • Ensuring all appliances are operating as intended
    • Training kitchen staff on appliance use (if required)
    • Complete a Gas Safety Certificate to confirm the kitchen is ready for use and ensure the kitchen complies to the current standards.

On-Site Standby Engineer
If you would like the peace of mind of having an engineer on site with you through your event, Jongor Hire can provide this. This is ideal for large scale events where there is a large number of appliances in use, where gas bottle changes are required or where service simply cannot be interrupted. Our engineers:

  • Can be reached via a dedicated mobile contact number or can be issued with a radio from event control
  • Carry the appropriate spares with them, enabling them to fix 95% of equipment faults straight away
  • Support your kitchen staff with equipment use training
  • Can stay overnight and support multiple day events 

When the fun is over, our engineers can be there to disconnect appliances, safely remove remaining gas from within the gas pipework, ensure that gas cylinders are removed and leave your site clean and tidy. 


Our Engineering Team members work closely with our Sales Team and Event Managers to ensure we deliver safe and useable kitchens in the toughest of environments – meet our team here. If you would like us to provide an installation service, just let us know when you order or get in touch now.



  • "I cannot praise Jongor highly enough for the support they provided. Everyone I deal with: transport, technical staff or the office team, are all professional and pro-active. It is a pleasure to do business with them. " - Nancy Mollett, The Celtic Manor Resort
  • "Your service, flexibility and intimate knowledge of our events business are a credit to the team. Without Jongor our events would just not happen." - Jeremy Wood, Absolute Taste
  • "The star asset of their operation was their onsite delivery - no ask was ever too big and no challenge was ever too much. All the equipment arrived in spotless condition and we had no equipment break down." - Sarah May, Brand Events
  • "Jongor are just the best for quality, customer service and delivery." - Robert Goves, Relish Events
  • "Their products are delivered promptly and always in brilliant condition. Every single staff member is always polite, professional and helpful. Their prices are competitive and I would recommend them to anyone." - Lorna Hendey, Amadeus Food
  • "As usual, Jongor were fantastic." - David Wright, Private Hire
  • "Well done team Jongor, you have a winning formula.  " - Peter Curtis-Smith, Fosters Events
  • "Excellent service all round, they were available to discuss and make arrangements during the weekend, efficient and professional in their approach." - Wayne Hadley, Private Hire
  • "I would give Jongor five stars!!!" - Katie Clark, Blue Apple Catering

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